Privacy policy

Efforie controls the collection and processing of all personal data collected through this Website. Efforie respects users' privacy and complies with the provisions of Portuguese and European legislation regarding the processing of personal data, as outlined by the applicable legal requirements and the National Data Protection Commission (“CNPD”).

This Privacy and Cookie Policy provides information regarding the processing of personal data collected through the Website, as well as the exercise of rights by the personal data subjects.

This policy statement outlines the general principles supporting the specific processes and procedures related to the collection, use, processing, access or disclosure, storage, transfer, or other forms of processing of personal information. These general principles apply uniformly and comprehensively to all registration, treatment, and processing of Personal Information and Data by Efforie.

Efforie collects and processes Personal Information and Data in a fair and lawful manner. We only collect and process Personal Information that is relevant and necessary for a specific purpose(s) and will not process Personal Information in a way that is incompatible with the purpose for which it was collected. Similarly, we only process Personal Information that is adequate, relevant, and not excessive for the purpose for which it is being processed.

Efforie retains and maintains Personal Information as accurately, completely, and up-to-date as possible, in order to fulfill the purpose for which it is processed. It is kept in a format that allows identification for only as long as is strictly necessary and legally required for the purpose for which it was collected.

Efforie only discloses or reveals Personal Information internally. It may do so externally, but always under appropriate circumstances (such as in the case of carriers we work with) and by ensuring appropriate technical and organizational measures for privacy and protection.

We have implemented appropriate technical and organizational measures to ensure the security of Personal Information. All of our employees are instructed that whenever they need to process Personal Information on behalf of Efforie, they must implement appropriate technical and organizational measures to ensure the security of Personal Information, doing so in accordance with company instructions, procedures, and applicable legislation.

Efforie provides individuals and data subjects with appropriate access, as required by law, to the Personal Information collected and processed about them.

Personal Data

Efforie processes the personal data collected through the Website. The following categories of personal data may be collected on this Website: name, address, postal code, telephone number, email, and Tax Identification Number.

Recipients

Efforie may transfer the personal data collected to group institutions and may also provide personal data to third parties who will process it according to Efforie’s instructions and under Efforie’s responsibility, for specific actions. Efforie will never provide personal data to other third parties unless legally obliged to do so.

Purposes of Use

Efforie may use the personal data collected for the following purposes:

• Offering and personalizing products and services;

• Improving our services through more targeted communication;

• Sending information about events, contests, promotions, or current or future commercial activities of Efforie (as required by law, Efforie obtains the user's consent for the sending of such information at the time of registration, which can be revoked online at any time);

• Fulfilling the purchase and sale contract;

• Issuing a customer card for promotional and commercial purposes;

• Providing home deliveries;

• Offering customer support.

Cookies

This Website uses “cookies.” Cookies are small text files stored by the Website on users' computers. The Website uses cookies to recognize users upon their visit. This use allows Efforie to improve the usability of the Website and tailor it to the users' needs. The Website’s cookies stored on users' computers remain valid for an unlimited period after their first visit.

Your Internet browser can be configured to notify you of a cookie being recorded on your computer. It is also possible to set your browser to reject cookies from this Website. However, rejecting cookies from Efforie's site will limit access to and use of certain features.

Security

The transfer, storage, and processing of personal data collected through this Website are protected by a secure connection (SSL).