Delivery time varies depending on the destination and shipping method selected at the time of purchase. Orders are generally processed and shipped within 24 to 48 business hours of payment confirmation.

For national deliveries, the average delivery time is 3 to 5 business days, while for international deliveries it can vary between 7 and 15 business days. For more details about shipping and to track your order, visit our "Order Tracking" section or contact our customer service.

Your satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, we accept returns or exchanges of products in perfect condition, with original packaging, within 14 days of receiving the order.

To begin the return or exchange process, please contact our customer service, providing your order number and reason for return/exchange. We will provide all the necessary instructions to proceed with the return or exchange in a simple and convenient way.

Entrupy is an innovative product authentication solution, using cutting-edge technology to guarantee the authenticity of luxury items. Using an analysis device connected to our app, we are able to carry out a detailed check of the product's physical characteristics, comparing them with a vast authenticity database.